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View compareFrequently Asked Questions (FAQ)
Here you’ll find answers to the most common questions about our Pattu Pavadai,
Kids Ethnic Wear, and Muslin Baby Products — to make your shopping easy and worry-free.
Where is Sri Thulir Tex located?
We are based in Elampillai, Salem District, Tamil Nadu, India, and we proudly manufacture all our Pattu Pavadai and Muslin Baby Products right here in South India.
What types of products do you sell?
We specialize in:
Premium Pattu Pavadai for kids and bridal functions
Muslin baby jablas, swaddles, and nappies
Ethnic wear and traditional outfits for children.
All products are handcrafted with care using premium silk and organic muslin fabric.
How long will my order take to arrive?
Ready-to-ship items: 3–7 working days within India
Custom-made items: 5–10 working days (depends on design)
International orders: 10–15 business days
You will receive a tracking number via email or WhatsApp once your order ships.
Do you accept custom orders?
Yes! 💖
We create customized pattu pavadai, name-embroidered baby dresses, and made-to-order sets.
Simply message us on WhatsApp (+91-9750411452) or email srithulirtex@gmail.com with your design request.
What payment methods do you accept?
We accept secure payments through:
Razorpay (Cards, UPI, Netbanking)
PhonePe & Google Pay (UPI)
Cash on Delivery (selected locations)
All payments are encrypted and 100% safe through Shopify’s secure gateway.
Do you offer free shipping?
Yes ✅
We offer free shipping on all orders above ₹1,499 within India.
Orders below ₹1,499 will include a small shipping fee of ₹99.
Can I return or exchange a product?
We accept returns or exchanges only if:
You received a damaged, defective, or wrong item, and
You contact us within 48 hours of delivery.
Read our full Return & Exchange Policy for more details.
Are muslin baby products safe for newborns?
Absolutely! 💕
Our muslin products are made from 100% organic cotton, using baby-safe natural dyes — perfect for newborn skin.
Soft, breathable, and hypoallergenic.
How can I track my order?
Once your order is dispatched, we’ll share a tracking link via WhatsApp or email.
You can also track your order from the “Track My Order” section on our website (if added).